Terms & Conditions

All users accessing this official website, browsing household bedding products including bed sheets, duvet inserts and blankets, and submitting online purchase orders are deemed to have fully read, understood and voluntarily accepted all clauses of these Terms and Conditions. We reserve the right to revise, update and adjust policy content at any time according to business development needs and standardized platform operational requirements. All updated terms will be publicly displayed on the official website in real time without separate individual notification. Users’ continuous website browsing and purchasing behaviors after policy updates constitute automatic recognition and acceptance of the latest revised content. We recommend all customers regularly check this policy page to stay informed of updated rules and maintain standardized and compliant shopping procedures. All displayed bedding products are subject to real-time inventory availability and batch production adjustments. We reserve the right to adjust product specifications, sizes, colors, fabric textures and pattern designs, suspend product sales, limit single-account purchase quantities and cancel abnormal orders caused by system pricing errors, inaccurate product descriptions, sudden inventory shortages and suspected fraudulent transactions. If order cancellation is required, official notifications will be issued, and full refunds will be processed via the original payment channel within three to five business days. Customers bear full responsibility for submitting accurate, complete and valid shipping information during checkout. We assume no liability for delivery failures, package loss, duplicate shipping costs and logistics delays caused by incorrect or incomplete user-provided information. All order-related expenses, including product prices, shipping fees and international import taxes, must be fully settled by customers at checkout. All return and exchange activities must strictly adhere to the official Return and Exchange Policy. Washed, used, stained, artificially damaged, privately modified, improperly cleaned and folded deformed bedding products are non-returnable and non-exchangeable due to textile hygiene attributes and secondary sales protection standards. Bed sheets with washing wrinkles and stains, duvet inserts with filling displacement and flattening, and blankets with fiber shedding and usage traces cannot be returned to ensure uniform product quality and safe usage experience for all users. All users agree to utilize the website and purchased bedding products in compliance with local commercial laws and household textile usage specifications. Users must inspect product integrity, fabric neatness and overall completeness before formal use and bear full responsibility for fabric damage, color fading, fluffiness attenuation and deformation caused by improper washing, high-temperature drying, long-term extrusion and non-standard daily maintenance. We reserve the right to refuse service and terminate transaction qualifications for users who violate platform rules and abuse after-sales rights to preserve an orderly, fair and secure online shopping environment for all customers.